Returns & Exchanges
At Average, we believe your wardrobe should fit just right, which is why we offer a straightforward 30-day return policy for all unworn apparel. If you aren't completely satisfied with your purchase, we make the exchange or refund process as simple as possible.
Initiate Your Return
Visit our online portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the original items with tags attached into the reusable shipping bag or any sturdy box to ensure they arrive safely.
Attach the Label
Download and print the prepaid shipping label from your email and secure it firmly to the outside of your package.
Drop Off and Refund
Hand your package to any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing